I don’t see the app on my watch?

Important Note: You must have at least Watch OS 6.1 and iOS 13.2 to successfully download. 

Sometimes, the app doesn't automatically show up on your Apple Watch. But rest assured, this can be fixed asap! 


Step 1: Open the App Store on your Apple Watch


IMPORTANT NOTE: You must have Watch OS 6.1 or later to view the App Store on your Apple Watch and download the app.

Step 2: Scroll to the bottom and click 'Account'

Step 3: Select 'Purchased'

Step 4: Select 'My Purchases'

Step 5: Find the app and click the download button!


Some Workout Companions have a phone app as well. If the phone app downloaded but the watch app did not, we recommend making sure automatic downloads are turned on in the Watch app. Instructions below:

Open the Watch App on your iPhone > select ‘General’ > make sure ‘Automatic App Install’ is enabled

You can also head back to the main page in the Watch app and scroll down to find apps that have an Install button next to them.

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