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Why aren't I getting email summaries? 

Please check your spam and promotion/update folders. If you still cannot find your email summaries, follow the steps below:

First, log out and back in again

 

Step 1: Open the app on your Apple Watch

 

Step 2: Scroll down and select 'Settings'

 

Step 3: Click 'Log Out' at the bottom of the page 

Step 4: Force close the app

(long-press the side button until you see 'power off' then long-press the crown button until the app dismisses from the background)

Step 5: Re-open the app and Sign In again

Second, try resending the last workout summary email

 

Step 1: Open the app on your Apple Watch

Step 2: Scroll down and select 'Settings'

Step 3: Find 'Email' and click 'Send Last'

Third, try changing your email address manually

 

- Apple is experiencing some difficulties with their 'Hide Email' feature. Therefore, we recommend manually entering in your email address in Settings:

Step 1: Open the app on your Apple Watch

Step 2: Scroll down and select 'Settings'

Step 3: Find 'Email' and click 'Email Settings'

Step 4: Manually enter the email address you wish to receive summaries with. (Turn off 'Hidden Email' if it's turned on)